NCI Library Frequently Asked Questions

NCI Library FAQs

Why am I getting a 400 Bad Request error when trying to access online resources?
Last Updated: 16 06, 2023 |
Topics:
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Views: 3240
What is LibChat?
Last Updated: 25 11, 2021 |
Topics:
- Online Resources
- Remote learning
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Views: 2460
What is the penalty for late submissions?
Last Updated: 25 11, 2022 |
Topics:
- Assignments
- Thesis/Dissertation and final year projects
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Views: 1751
Why am I getting an authentication failed error message when trying to run Draft Coach?
Last Updated: 25 03, 2023 |
Topics:
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Views: 1748
How do I print documents?
Last Updated: 15 02, 2022 |
Topics:
- IT support
- Printers
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Views: 1686
Where can I find the project cover sheet?
Last Updated: 04 12, 2020 |
Topics:
- Online Resources
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Views: 1017
How do I check/top up my print balance?
Last Updated: 24 11, 2021 |
Topics:
- IT support
- Printers
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Views: 986
Is the appendix included in the word count?
Last Updated: 19 08, 2021 |
Topics:
- Assignments
- Learning support
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Views: 981
Why am I getting a 500 internal server error?
Last Updated: 07 06, 2023 |
Topics:
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Views: 883
How do I find and access eBooks?
Last Updated: 03 01, 2024 |
Topics:
- eBooks
- Online Resources
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Views: 830
How do I download the SPSS statistics software?
Last Updated: 19 08, 2021 |
Topics:
- IT support
- Online Resources
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Views: 799
Can I use Quillbot to help write my assignment?
Last Updated: 01 12, 2023 |
Topics:
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Views: 796

I have completed the Epigeum Academic Integrity Programme but I cannot see a certificate. What do I do?
Last Updated: 12 05, 2026 |
Topics:
- Academic Integrity
- Epigeum
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Views: 29
Why can't I download the EPUB full text of an eBook?
Last Updated: 03 02, 2026 |
Topics:
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Views: 90
What does the Citations Check on Draft Coach do?
Last Updated: 29 01, 2026 |
Topics:
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Views: 234
Is there a Grammar Check on Draft Coach?
Last Updated: 29 01, 2026 |
Topics:
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Views: 249
What is Turnitin Draft Coach?
Last Updated: 29 01, 2026 |
Topics:
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Views: 1112
How do I run a Similarity Check using Draft Coach?
Last Updated: 29 01, 2026 |
Topics:
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Views: 1061
Can my lecturers/instructors see my Similarity Checks on Draft Coach?
Last Updated: 29 01, 2026 |
Topics:
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Views: 1198
What happens if I do not pass Epigeum Academic Integrity?
Last Updated: 14 01, 2026 |
Topics:
- Academic Integrity
- Epigeum
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Views: 83
Do I need to do Epigeum Academic Integrity Training every year?
Last Updated: 14 01, 2026 |
Topics:
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Views: 51
Does the library have books about mental health and wellbeing?
Last Updated: 02 01, 2026 |
Topics:
- Borrowing
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Views: 38

What is a good Similarity Report score?
Last Updated: 11 04, 2022 |
Topics:
- Plagiarism
- Turnitin
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Views: 98561
What does the colour on my Similarity Report mean?
Last Updated: 22 09, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 39532
How do I submit a paper through Moodle?
Last Updated: 24 07, 2023 |
Topics:
- Plagiarism
- Turnitin
|
Views: 7528
How do I interpret my Similarity Report?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 7118
Can Turnitin detect AI generated text (ChatGPT) in an assignment?
Last Updated: 19 02, 2025 |
Topics:
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Views: 3627
What would happen if a student submitted the same paper to two different submission points/links?(Instructor/staff resource)

A lecturer has 2 submission links. One, a turnitin link for feedback, one a turnitin link for final submission - Will the student end up being highlighted for plagiarism against their original submission
Last Updated: 04 05, 2020 |
Topics:
- Plagiarism
- Turnitin for staff
|
Views: 3563
Why is the text on my Similarity Report highlighted in different colours?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 3256
What is Turnitin and how do I use it?
Last Updated: 27 02, 2023 |
Topics:
- Plagiarism
- Turnitin
|
Views: 3045
How do I exclude quotes and bibliography from my Similarity Report score?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 2754
How do I add Draft Coach to my Word Online document?
Last Updated: 17 04, 2023 |
Topics:
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Views: 2249
How do I exclude small sources from my Similarity Report score?
Last Updated: 27 08, 2019 |
Topics:
- Plagiarism
- Turnitin
|
Views: 1878
Why is there a grey icon where my Similarity score should be?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
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Views: 1518
Is it possible to submit a draft paper?
Last Updated: 12 04, 2023 |
Topics:
- Plagiarism
- Turnitin
|
Views: 1514
Can my lecturers/instructors see my Similarity Checks on Draft Coach?
Last Updated: 29 01, 2026 |
Topics:
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Views: 1198
What is Turnitin Draft Coach?
Last Updated: 29 01, 2026 |
Topics:
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Views: 1112
How do I run a Similarity Check using Draft Coach?
Last Updated: 29 01, 2026 |
Topics:
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Views: 1061
Can I delete my assignment submission?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 988
How do I identify or define types of Plagiarism ?

How many types of plagiarism are there generally?
Last Updated: 12 09, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 945
How do I refine my Similarity Report?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 831
How do I view the sources my paper matched with?
Last Updated: 11 04, 2022 |
Topics:
- Plagiarism
- Turnitin
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Views: 779

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