NCI Library Frequently Asked Questions

NCI Library FAQs

Why am I getting a 400 Bad Request error when trying to access online resources?
Last Updated: 16 06, 2023 |
Topics:
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Views: 2962
What is LibChat?
Last Updated: 25 11, 2021 |
Topics:
- Online Resources
- Remote learning
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Views: 2040
What is the penalty for late submissions?
Last Updated: 25 11, 2022 |
Topics:
- Assignments
- Thesis/Dissertation and final year projects
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Views: 1587
Why am I getting an authentication failed error message when trying to run Draft Coach?
Last Updated: 25 03, 2023 |
Topics:
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Views: 1516
How do I print documents?
Last Updated: 15 02, 2022 |
Topics:
- IT support
- Printers
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Views: 1449
Is the appendix included in the word count?
Last Updated: 19 08, 2021 |
Topics:
- Assignments
- Learning support
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Views: 875
Where can I find the project cover sheet?
Last Updated: 04 12, 2020 |
Topics:
- Online Resources
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Views: 870
How do I check/top up my print balance?
Last Updated: 24 11, 2021 |
Topics:
- IT support
- Printers
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Views: 817
Why am I getting a 500 internal server error?
Last Updated: 07 06, 2023 |
Topics:
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Views: 815
How do I find and access eBooks?
Last Updated: 03 01, 2024 |
Topics:
- eBooks
- Online Resources
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Views: 765
How do I contact the library?
Last Updated: 07 09, 2023 |
Topics:
- Learning support
- Library Access
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Views: 735
Can I use Quillbot to help write my assignment?
Last Updated: 01 12, 2023 |
Topics:
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Views: 723

I am asked to enter an Academic Integrity Certificate Verification Code on my Project Cover Sheet. What does this mean?
Last Updated: 05 11, 2025 |
Topics:
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Views: 7
What is Epigeum Academic Integrity?
Last Updated: 29 10, 2025 |
Topics:
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Views: 34
I have been contacted by an essay mill/contract cheating site. What do I do?
Last Updated: 28 10, 2025 |
Topics:
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Views: 8
How do I access and take the Epigeum Academic Integrity course?
Last Updated: 10 10, 2025 |
Topics:
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Views: 72
How long does Epigeum Academic Integrity take to complete?
Last Updated: 10 10, 2025 |
Topics:
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Views: 20
Is there external membership available in the library?
Last Updated: 12 05, 2025 |
Topics:
- External membership
- Library Access
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Views: 128
As an instructor, where can I find Turnitin support? (Instructor/staff resource)
Last Updated: 06 05, 2025 |
Topics:
- Plagiarism
- Turnitin for staff
|
Views: 101
Does the library have books about mental health and wellbeing?

Last Updated: 03 05, 2025 | Views: 17
Are there books I can read recreationally/'for fun'?
Last Updated: 10 04, 2025 |
Topics:
- Borrowing
- College information
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Views: 22
How do I know if something (a book, article, etc.) is available in the library?
Last Updated: 10 04, 2025 |
Topics:
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Views: 28

What is a good Similarity Report score?
Last Updated: 11 04, 2022 |
Topics:
- Plagiarism
- Turnitin
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Views: 96074
What does the colour on my Similarity Report mean?
Last Updated: 22 09, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 38642
How do I interpret my Similarity Report?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
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Views: 6862
How do I submit a paper through Moodle?
Last Updated: 24 07, 2023 |
Topics:
- Plagiarism
- Turnitin
|
Views: 6401
Can Turnitin detect AI generated text (ChatGPT) in an assignment?
Last Updated: 19 02, 2025 |
Topics:
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Views: 3346
What would happen if a student submitted the same paper to two different submission points/links?(Instructor/staff resource)

A lecturer has 2 submission links. One, a turnitin link for feedback, one a turnitin link for final submission - Will the student end up being highlighted for plagiarism against their original submission
Last Updated: 04 05, 2020 |
Topics:
- Plagiarism
- Turnitin for staff
|
Views: 3340
Why is the text on my Similarity Report highlighted in different colours?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
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Views: 3103
What is Turnitin and how do I use it?
Last Updated: 27 02, 2023 |
Topics:
- Plagiarism
- Turnitin
|
Views: 2704
How do I exclude quotes and bibliography from my Similarity Report score?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
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Views: 2529
How do I add Draft Coach to my Google Doc?
Last Updated: 25 10, 2022 |
Topics:
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Views: 2302
How do I add Draft Coach to my Word Online document?
Last Updated: 17 04, 2023 |
Topics:
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Views: 1918
How do I exclude small sources from my Similarity Report score?
Last Updated: 27 08, 2019 |
Topics:
- Plagiarism
- Turnitin
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Views: 1745
Is it possible to submit a draft paper?
Last Updated: 12 04, 2023 |
Topics:
- Plagiarism
- Turnitin
|
Views: 1464
Why is there a grey icon where my Similarity score should be?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 1409
Can my lecturers/instructors see my Similarity Checks on Draft Coach?
Last Updated: 25 10, 2022 |
Topics:
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Views: 1090
What is Turnitin Draft Coach?
Last Updated: 24 11, 2022 |
Topics:
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Views: 978
Can I delete my assignment submission?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 934
How do I run a Similarity Check using Draft Coach?
Last Updated: 25 10, 2022 |
Topics:
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Views: 904
How do I identify or define types of Plagiarism ?

How many types of plagiarism are there generally?
Last Updated: 12 09, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 897
How do I refine my Similarity Report?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
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Views: 778

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