NCI Library Frequently Asked Questions

NCI Library FAQs

Why am I getting a 400 Bad Request error when trying to access online resources?
Last Updated: 16 06, 2023 |
Topics:
|
Views: 2913
What is LibChat?
Last Updated: 25 11, 2021 |
Topics:
- Online Resources
- Remote learning
|
Views: 1966
What is the penalty for late submissions?
Last Updated: 25 11, 2022 |
Topics:
- Assignments
- Thesis/Dissertation and final year projects
|
Views: 1554
Why am I getting an authentication failed error message when trying to run Draft Coach?
Last Updated: 25 03, 2023 |
Topics:
|
Views: 1481
How do I print documents?
Last Updated: 15 02, 2022 |
Topics:
- IT support
- Printers
|
Views: 1408
Is the appendix included in the word count?
Last Updated: 19 08, 2021 |
Topics:
- Assignments
- Learning support
|
Views: 858
Where can I find the project cover sheet?
Last Updated: 04 12, 2020 |
Topics:
- Online Resources
|
Views: 846
Why am I getting a 500 internal server error?
Last Updated: 07 06, 2023 |
Topics:
|
Views: 812
How do I check/top up my print balance?
Last Updated: 24 11, 2021 |
Topics:
- IT support
- Printers
|
Views: 794
How do I find and access eBooks?
Last Updated: 03 01, 2024 |
Topics:
- eBooks
- Online Resources
|
Views: 755
How do I contact the library?
Last Updated: 07 09, 2023 |
Topics:
- Learning support
- Library Access
|
Views: 732
Can I use Quillbot to help write my assignment?
Last Updated: 01 12, 2023 |
Topics:
|
Views: 703

How do I access and take the Epigeum Academic Integrity course?
Last Updated: 10 10, 2025 |
Topics:
|
Views: 41
How long does Epigeum Academic Integrity take to complete?
Last Updated: 10 10, 2025 |
Topics:
|
Views: 15
What is Epigeum Academic Integrity?
Last Updated: 10 10, 2025 |
Topics:
|
Views: 28
Is there external membership available in the library?
Last Updated: 12 05, 2025 |
Topics:
- External membership
- Library Access
|
Views: 123
As an instructor, where can I find Turnitin support? (Instructor/staff resource)
Last Updated: 06 05, 2025 |
Topics:
- Plagiarism
- Turnitin for staff
|
Views: 101
Does the library have books about mental health and wellbeing?

Last Updated: 03 05, 2025 | Views: 16
Are there books I can read recreationally/'for fun'?
Last Updated: 10 04, 2025 |
Topics:
- Borrowing
- College information
|
Views: 21
How do I know if something (a book, article, etc.) is available in the library?
Last Updated: 10 04, 2025 |
Topics:
|
Views: 24
Can Turnitin detect AI generated text (ChatGPT) in an assignment?
Last Updated: 19 02, 2025 |
Topics:
|
Views: 3272
Where can I find past exam papers?
Last Updated: 02 01, 2025 |
Topics:
- Learning support
- Online Resources
|
Views: 236

What is a good Similarity Report score?
Last Updated: 11 04, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 95499
What does the colour on my Similarity Report mean?
Last Updated: 22 09, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 38435
How do I interpret my Similarity Report?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 6796
How do I submit a paper through Moodle?
Last Updated: 24 07, 2023 |
Topics:
- Plagiarism
- Turnitin
|
Views: 6187
What would happen if a student submitted the same paper to two different submission points/links?(Instructor/staff resource)

A lecturer has 2 submission links. One, a turnitin link for feedback, one a turnitin link for final submission - Will the student end up being highlighted for plagiarism against their original submission
Last Updated: 04 05, 2020 |
Topics:
- Plagiarism
- Turnitin for staff
|
Views: 3301
Can Turnitin detect AI generated text (ChatGPT) in an assignment?
Last Updated: 19 02, 2025 |
Topics:
|
Views: 3272
Why is the text on my Similarity Report highlighted in different colours?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 3072
What is Turnitin and how do I use it?
Last Updated: 27 02, 2023 |
Topics:
- Plagiarism
- Turnitin
|
Views: 2601
How do I exclude quotes and bibliography from my Similarity Report score?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 2494
How do I add Draft Coach to my Google Doc?
Last Updated: 25 10, 2022 |
Topics:
|
Views: 2224
How do I add Draft Coach to my Word Online document?
Last Updated: 17 04, 2023 |
Topics:
|
Views: 1834
How do I exclude small sources from my Similarity Report score?
Last Updated: 27 08, 2019 |
Topics:
- Plagiarism
- Turnitin
|
Views: 1724
Is it possible to submit a draft paper?
Last Updated: 12 04, 2023 |
Topics:
- Plagiarism
- Turnitin
|
Views: 1450
Why is there a grey icon where my Similarity score should be?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 1385
Can my lecturers/instructors see my Similarity Checks on Draft Coach?
Last Updated: 25 10, 2022 |
Topics:
|
Views: 1064
What is Turnitin Draft Coach?
Last Updated: 24 11, 2022 |
Topics:
|
Views: 939
Can I delete my assignment submission?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 920
How do I identify or define types of Plagiarism ?

How many types of plagiarism are there generally?
Last Updated: 12 09, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 885
How do I run a Similarity Check using Draft Coach?
Last Updated: 25 10, 2022 |
Topics:
|
Views: 861
How do I refine my Similarity Report?
Last Updated: 24 11, 2022 |
Topics:
- Plagiarism
- Turnitin
|
Views: 766

Your Question

Library FAQs is not a 24 hour service, queries will take time to be answered. We ask for your patience.

Question *

More Detail/Explanation

Your Info

Note: If you encounter technical difficulties with Moodle or Turnitin when submitting an assignment, this must be logged with the IT Support Hub.

Email *

Name

Fields marked with * are required.